311 — Discover Malaysia's Favourite Sports Entertainment Platform
311 is an online sports betting and entertainment platform built specifically for Malaysian users. This page covers our background, what we offer, and why players from across the country choose 311 as their go-to digital entertainment destination.
Who We Are and What Sets 311 Apart
311 is an online entertainment platform that brings together Sports Betting, casino games, and digital lottery experiences all in one easily accessible place. We were built with one core goal — to make digital entertainment easier, safer, and more enjoyable for Malaysian users.
The name 311 reflects our commitment to accessibility — three digits that are easy to remember, a platform you can use anytime, anywhere. We understand that Malaysian users have unique needs and preferences, and we've designed every aspect of this platform with a truly local experience in mind.
From a Bahasa Melayu interface to full MYR payment support, every detail at 311 is designed to feel familiar and accessible to local users — whether you're in Kuala Lumpur, Johor Bahru, Penang, or anywhere across Malaysia.
Our Mission & Vision
To provide the most user-friendly, secure, and relevant sports entertainment and online gaming platform for Malaysians. We want every user to feel comfortable and confident every time they open 311 — whether for football betting, Live Casino, or simply browsing new game categories.
To be Malaysia's number one digital entertainment platform — recognised not just for the variety of games on offer, but also for our transparency, security, and outstanding user experience. We believe responsible entertainment and a genuinely enjoyable experience can go hand in hand.
What 311 Has to Offer
311 covers a wide range of digital entertainment categories, carefully curated to meet the diverse needs of Malaysian users.
Sports categories on 311 cover local and international football, simulated virtual sports, and a wide range of popular leagues and tournaments. Users can follow matches and place bets through an intuitive interface with live-updated odds.
Enjoy Blackjack, Poker, and Live Casino games with tables accessible around the clock. Every game uses a transparent RNG system with an interface optimised for mobile screens. Both new and seasoned players can get up to speed quickly.
The Lottery category on 311 offers 4D draw formats, digital number lotteries, and accumulated jackpots. Draw results are available instantly and winnings are credited automatically. Deposits start in MYR and can be made via FPX or Touch 'n Go eWallet.
Mobile-First Experience
311 is built mobile-first from the ground up. Every button, every stats display, and every transaction form is optimised for touchscreens. You can register, deposit, play, and withdraw your winnings entirely from your smartphone — no desktop required.
Android users have the option to download the official 311 app, which offers a smoother experience including match notifications and draw results. iPhone users can access all full platform features through Safari with no additional installation required.
The platform interface is fully in Bahasa Melayu — from button labels to alert messages — making navigation far more comfortable for local users compared to foreign platforms that operate in other languages.
Our Commitment to Security & User Experience
User trust is the foundation of everything we do at 311. Here's how we keep you protected.
All your data is secured in transit using industry-standard SSL encryption.
The KYC process keeps your account secure and prevents unauthorised access by third parties.
All games use a random number generator that cannot be manipulated by anyone.
Deposits and withdrawals via FPX and Touch 'n Go are processed through legitimate, secure payment channels.
Reliable Customer Support
The 311 support team operates around the clock — 24 hours a day, 7 days a week — to assist you with any questions about your account, deposits, withdrawals, or technical issues. We know problems don't keep office hours, so neither do we.
Before reaching out to support, we encourage you to check our FAQ page first, as most common situations are already addressed there in detail. This saves you time and gets you answers faster.
For email enquiries, you can reach us at [email protected]. All enquiries will be handled in Bahasa Melayu and processed in fair order.
Transparent Information & How to Get Started with 311
We believe users deserve a clear understanding of how our platform operates. Here are a few key things to know before you get started.
- The 311 platform is for users aged 18 and above only. Membership is open to Malaysian citizens and permanent residents.
- All transactions are in MYR (RM) via local payment methods including FPX and Touch 'n Go eWallet.
- Winnings are processed to your verified Malaysian bank account within a timeframe that varies depending on your bank.
- All terms of use, privacy policies, and game-specific terms are available for review in the relevant sections of this website.
- Registering a new account is free and can be completed in under five minutes via the 311 website or Android app.
- The platform supports responsible gambling tools such as deposit limits and spending limits — both can be configured from your account section after logging in.
- The outcome of every game and match is randomly generated, free from any external influence or manipulation.
- Full details on each game category, how to play, and deposit guides are available on the relevant pages or FAQ.
Join the 311 Community Today
Create your account now and explore every category we offer — from Sports Betting and Poker to digital lottery and Live Casino. All in one platform, in Bahasa Melayu, with MYR deposits.